Connect with your Customers

Whether you outsource your contact center needs completely, or need overflow support during your busiest seasons, American Customer Care can provide fully trained customer service representatives to handle your customer inquiries.

These representatives act as extensions of your company, providing answers to consumer questions, handling orders, processing requests, and offering additional products or services through effective cross-selling and up-selling techniques.

Our customer care services include:

• Order Taking
• Customer Service
• Up-sells and Cross-sells
• Store Locator Services
• Information Requests
• Fulfillment & Back Office Support
• Customer Retention
• E-mail Management
• Seasonal Volume Increases
• Extended Hours/Days of Operation
  (up to 24x7x365)