Crisis Management & Social Media Triage

ACC has extensive experience handling rapid response customer contact services -- and specializes in protecting your brand during adverse situations such as product recalls, data/security breaches, class action settlements, and natural disasters.

American Customer Care is widely known for its leadership and trusted by companies large and small. We have the expertise, flexibility, and capacity to handle your critical customer contact issues on short notice with the dedication you'd expect from a recognized industry leader.

We can provide you with:

• Customer Support and Product Recall Expertise
• IVR Support
• Rapid Program Implementation
• Promp Agent Ramp-Up Capabilities
• Domestic (US) Contact Centers
• Multilingual Capabilities
• Flexible Scripting
• Hands-on Program Management
• Client-Specific Training